Frequently Asked Questions
We welcome you to review our FAQs, which answer guests’ most common questions about the River Inn and our policies. If you need further assistance, please don’t hesitate to contact us.
How Can We Be of Service?
Where is River Inn of Harbor Town located?
River Inn of Harbor Town is located in Harbor Town on Mud Island in Memphis, Tennessee. The hotel sits along the Mississippi River and is adjacent to the Harbor Town Marina, providing easy access to downtown Memphis while offering a peaceful waterfront setting.
What type of hotel is River Inn of Harbor Town?
River Inn of Harbor Town is a boutique hotel known for its refined Southern hospitality, riverfront views, and residential-style ambiance. The hotel is ideal for leisure travelers, couples, weddings, and business guests seeking an upscale, intimate experience.
How do I make a reservation?
Reservations can be made directly through our booking system, or by calling the hotel directly at (901) 260-3333.
What times are check-in and check-out?
Check-in begins at 3:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out requests are subject to availability.
Is the hotel family-friendly?
Yes. River Inn of Harbor Town welcomes families and offers a comfortable, residential-style atmosphere suitable for guests of all ages. All suites include a pull-out sofa bed. Rollaway beds are available for $30 and cribs are available for $10.
Is the hotel pet-friendly?
Yes, River Inn of Harbor Town is pet-friendly and we're thrilled you and your furry friend are joining us! A few guidelines:
- Pets should be 50 pounds or less.
- A $75 non-refundable fee per room helps us ensure a clean and happy environment for all our guests.
- Please schedule housekeeping service when someone can be in the room with your pet or your pet is out exploring with you.
- For safety, pets must be on a leash when entering or leaving the hotel.
- Health regulations require that pets remain in guest rooms and not in the hotel's public areas, including dining spaces.
- To keep tails wagging without disturbing fellow guests, please keep your pet calm and quiet. If noise becomes an issue, our team can assist with off-site boarding for the rest of your stay.
- While we love pets, the hotel, its parent company, staff, and agents cannot be held responsible for property damage, injuries, or other incidents involving your pet.
Do all guest rooms have river views?
Select rooms and suites offer views of the Mississippi River and the Harbor Town Marina. Availability varies by room type. For further details on our guest rooms, please explore our accommodations.
Are the guest rooms ADA compatible?
Three of our guest rooms offer accessibility with grab bars in the bathrooms. Please contact the hotel for availability.
Do rooms include Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available throughout the hotel.
Are in-room amenities provided?
Your stay at River Inn of Harbor Town comes with more than just a beautiful room, it features thoughtful touches to make every moment special, including luxury Frette linens and Gilchrist & Soames products for the bath. For a complete list of included amenities, please visit our Rooms & Suites page.
What dining options are on-site?
River Inn of Harbor Town is home to Paulette's Restaurant, a beloved Memphis dining destination known for refined Southern cuisine and waterfront views. Guests can also enjoy Terrace, the hotel's open-air rooftop bar overlooking the Mississippi River, as well as Little Bar, an intimate cocktail lounge perfect for a relaxed drink.
Are reservations required for Paulette’s?
Reservations are recommended, especially for weekends, holidays, and special occasions.
Does the hotel offer parking?
Complimentary self-parking is available for guests of the hotel.
Is there a fitness center?
Yes, River Inn offers a fitness center for registered hotel guests.
Does the hotel have meeting or event space?
Yes, River Inn offers elegant event and meeting spaces ideal for weddings, corporate functions and social gatherings.
How far is the hotel from downtown Memphis?
River Inn is located just minutes from downtown Memphis and all major attractions.
Is the hotel close to Memphis International Airport?
River Inn is approximately 20 minutes from the airport.
Is the hotel smoke-free?
Yes, River Inn is an entirely smoke-free property.
What is the cancellation policy?
Cancellation policies vary by rate and reservation type. Please refer to your confirmation notice or contact the hotel directly for details.
Is a credit card required at check-in?
Yes, a valid credit card is required at check-in for incidentals.
